Privacy Policy
Who is responsible for processing your data?
Name: Agropecuaria La Lurda SL
CIF: B37522380
Address: Calle Aire, 17 - Bajo, 37800 Alba de Tormes, Salamanca
Phone: 923 30 10 34
Email: oficina@donulpiano.com
What type of data do we hold about you and how have we obtained it?
The categories of personal data that we process in relation to clients, suppliers and employees are:
- Identification data
- Postal or email addresses
- Commercial information
- Economic and transaction data
- Browsing data
- Special categories of data: health data, in the case of clients
All the data mentioned above have been obtained either directly from you through the submission of a commercial offer, contractual proposal, etc., or through your company by providing us with your identification details and any other information necessary to carry out the purpose of the contractual relationship between the parties. It shall be your responsibility, or that of your company, to provide us with updated data in the event of any changes.
For what purpose do we process your data?
We process the data provided by data subjects for the purpose of managing the various activities arising from specific procedures related to the provision of services, sales, after-sales service, supplier management, service quality, etc. In this way, we will use your data to carry out one or more of the following actions:
- Provision of the requested services or delivery of the purchased product.
- Sending the information you request through the contact form on our website or through any other means of contacting our company.
- Providing both potential clients and our existing clients with offers for products and services that may be of interest to them.
- Carrying out the administrative, tax and accounting management of our clients and/or suppliers.
- Conducting satisfaction surveys, market research, etc., in order to offer you the most appropriate proposals and an optimised quality of service.
To carry out any of these purposes, electronic means such as email, WhatsApp, etc. may be used.
How long will we keep your data?
The personal data relating to natural persons linked to prospective clients, clients and suppliers that we collect through the various contact and/or information collection forms (including data collected through cookies, where applicable) will be kept until the data subject requests their deletion. The data provided by our clients and suppliers will be kept for as long as the commercial relationship between the parties remains in force, always respecting the minimum legal retention periods applicable in each case.
In any event, we will keep your personal data for the period of time that is reasonably necessary in light of our need to respond to any issues that may arise, resolve problems, make improvements, activate new services and comply with the requirements of applicable legislation. This means that we may retain your personal data for a reasonable period of time even after you have stopped using our products or ceased using this website. After this period, your personal data will be deleted from all our systems.
What is the legal basis for processing your data?
Depending on the type of data processing, the legal basis is as follows:
| Processing | Legal basis |
|---|---|
| Accounting management: invoicing management with clients and/or suppliers | Maintenance, development and monitoring of the contractual relationship between the parties |
| Tax management: application of withholdings, allowances, etc. | Maintenance, development and monitoring of the contractual relationship between the parties; Compliance with legal obligations |
| Administrative management: management of logistics, warehousing, customer deliveries, receipt of goods, etc. | Maintenance, development and monitoring of the contractual relationship between the parties |
| Marketing: commercial actions relating to our products or services aimed at our clients or those persons who have requested information from us in the past regarding our products and services, including the carrying out of customer satisfaction surveys. | The free and unequivocal consent of the data subject (potential clients); we inform you that the withdrawal of this consent shall in no case affect the performance of any contract existing between the parties; the company’s legitimate interest in the promotion and marketing of products or services similar to those previously obtained or requested by the data subjects. |
| If you are a client and we process your health data: for the provision of the service you have requested from us. | Explicit consent. |
If you do not provide your personal data, it will not be possible to perform your contract or to comply with legal obligations or obligations arising from public authorities.
To whom will your data be disclosed?
We will not disclose your personal data to any third-party company intending to use them for direct marketing purposes, unless you have expressly authorised us to do so.
We inform you that we may disclose your personal data to Public Administration bodies and competent authorities in cases where we are legally required to do so, or where, acting in good faith, we consider such action reasonably necessary to comply with a judicial process; to respond to any claim or legal action; or to protect the rights of the company, its clients, and the public in general.
We inform you that your data will not be assigned or disclosed to third parties; the company is solely responsible for their processing and safekeeping.
However, we may provide your personal data to third parties (e.g. Internet service providers that help us manage our website or carry out the contracted services, IT support and maintenance companies, logistics companies, administrative agencies, and tax and accounting advisers, etc.). In any case, such third parties must maintain, at all times, the same levels of security as we do in relation to your personal data and, where necessary, will be bound by legal commitments in order to keep your personal data private and secure, and to use the information only in accordance with the company's specific instructions.
Data transfers to third countries?
No transfers of data to third countries are envisaged.
What are your rights as a data subject?
Any person has the right to obtain confirmation as to whether or not we are processing personal data concerning them.
In particular, data subjects may request the right of access to their personal data, as well as receive such data in a commonly used, machine-readable format if the processing is carried out by electronic means (right to data portability).
Likewise, data subjects may request the right to rectification of inaccurate data or, where appropriate, request its erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
Additionally, in certain circumstances, data subjects may request the restriction of the processing of their data, or, in certain circumstances and for reasons related to their particular situation, they may exercise their right to object to the processing of their data. We will stop processing the data, except for compelling legitimate grounds, or for the establishment, exercise or defence of possible claims, or in those exceptions established by the applicable regulations.
We also inform you that you have the right to withdraw any consent given at any time, without this affecting the lawfulness of the processing based on consent before its withdrawal.
Likewise, the User is informed that they may exercise the aforementioned rights at any time by contacting us in writing using the contact details set out in section 1, enclosing a copy of their ID document.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos), especially if you have not obtained satisfaction in the exercise of your rights:
http://www.agpd.es/portalwebAGPD/index-ides-idphp.php
On the other hand, in accordance with the provisions of Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, we undertake not to send commercial information if you have informed us of your preference not to receive it.